Better Experiences

The most powerful customizable patient experience and analytics platform to help you understand, engage, and retain your patients.

232,302,000 Patient Answered Questions

Real-Time Surveys

Short, user friendly surveys garner a high response rate and capture critical insights soon after visit. Text message, email and IVR power our proven three-pronged survey methodology.

Improvement Study

CAHPS Surveys

With over 15 years experience as a CMS-approved vendor, let us take care of all your CAHPS needs. 9+ programs available.

Survey Offerings

Clinical Trials & Research

Gather patient feedback during each stage of a trial, from enrollment to retention and study follow-up. Better understand engagement and increase retention in real-time with robust reporting capabilities.

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by more than 350 healthcare companies

SurveyVitals Survey Modalities

Survey Everyone

Connect with patients on their terms and preferred devices. Industry-derived and benchmarked surveys gather candid, high-quality feedback. Get the recipient info over, and sit back and watch as the surveys roll in. It’s that easy.

CAHPS + Real-Time

We’ll take care of both. See our CAHPS Surveys

Full Episode of Care

From onset of illness to recovery, get actionable insights at critical touch points across the full continuum of care.

Point of Care Tool Service recovery done right. Address lasting concerns and answer questions before a patient leaves your ED.

Patient-Reported Outcomes Patients assess important aspects of recovery like getting back to work, mobility, and more.

Smart Diagnosis

Deep Analysis

Intelligent Reporting

Incredible detail, no microscopes needed. Percentile ranking and Semantic Analysis are just a few ways to dig into your next big opportunity.

Access for the Whole Team

Looking to make this a group thing? No problem. Engagement is easy with individual online portals and reporting for multiple provider types across the entire team.

Your Solution, Your Data

We believe you should have unfettered access to your data at anytime. Simply log in and select a custom time frame to download raw data right to your desktop.
SurveyVitals Reporting Tools
SurveyVitals Reports

Engage the Improvement Algorithm

Apply our proven method to improve patient satisfaction scores by fully engaging with the solution. Grant portal access for the entire team, enable alerts and notifications at every level of your organization, and set up provider photos for better patient recognition.

Secure First

Rest assured knowing your data is secure. HIPAA compliant and HITRUST certified.

Setup Made Easy

Hassle-free automation. SurveyVitals integrates with the tools you’re already using to run your practice.

Dedicated Support

From onboarding to improvement opportunities, your support team is there every step of the way.

See how it works

Engage your patients, staff, partners, and referral groups. Define a workflow that works best for you.