33x more completed surveys
than paper HCAHPS alone with SurveyVitals blended approach.
Spend more time with your patients and less on administration. Our automated solution allows you to gain actionable patient insights in real-time to improve HCAHPS scores.Hospital Survey
- Optimized survey driven by patient selection
- Provider-specific reporting for hospitalists, anesthesiologists, nurses, and emergency medicine
- Survey 100% of your eligible patient population
Focus Areas
Communication Privacy Respected Decision Preparation Easing Anxiety Ensuring Comfort Facility Care Plan Staff Sensitive Confidence Overall CommentsReimbursement Fulfillment
- HCAHPS
- MIPS Improvement Activities for physicians
- QCDR reporting for anesthesia providers
- Maintenance of Certification
Additional Options
- Point of Care Tool (service recovery)
- Patient-Reported Surgical Outcomes
- Patient Contact Request
Available Survey Modes
- Text-Message
- Interactive Voice Response
Request Survey
What’s Included: The 360° Solution
The full feedback loop providing insight into the many aspects of your workflow.
Hospital Experience
Quickly understand patient needs and address lasting concerns with SurveyVitals primary hospital experience survey. Actionable insights in real-time to guide your quality improvement efforts and improve HCAHPS scores.
HCAHPS
Satisfy federal reporting requirements while still getting actionable feedback from the remainder of your patient population with our blended approach.
Surgical Outcomes
Designed as a follow-on survey, the Global Surgical Outcomes Survey asks surgical patients to assess areas of their recovery like return to function, pain, and mobility.Hospital Survey on Patient Safety Culture
Administer this AHRQ internal survey to publicly report your scores to groups like LeapFrog or other hospital rating sites.Practitioner & Employee Satisfaction
Gain important insights from your physicians and employees on their quality of life at work.Related Resouces
Measuring the Patient Experience Digitally: Why it Matters?
SurveyVitals CEO Bob Vosburgh shares perspective on the many reasons to consider patient opinion beyond reimbursement
Study:Unverified Patient Reviews an Unreliable Guide
Can you trust what people say about doctors online? That’s the question that researchers from the Mayo Clinic set out to answer when they started collecting data from online patient reviews in 2014.
MIPS 101: 2018 Reporting Requirements
Not sure of your status under MIPS? Checkout our reporting guide to learn about program requirements.