New! Provider Stats Module on Dashboard

Located just under the Alerts pie chart on the dashboard, the new and improved Provider Stats module boasts some cool new functionality. All of your enrolled providers are listed here by name and can be viewed and sorted across three different timeframes (30, 60, and 90 days).

Next to each provider name is their Statistical Confidence. Once a provider hits 80% statistical confidence, it’s likely that the answers they’ve received are an accurate depiction of their patients’ experience of care. Statistical confidence is based on the number of patients who have been surveyed, the number of responses received, and a confidence interval.

Next comes the National Composite % Rank, which does just that—ranks your organization, division, or providers in order of their Composite score against all others (organizations, divisions, or providers) in the national baseline.

The Login Count column shows the number of times a provider has logged in over a selected time period (30, 60, or 90 days). The trendline shows a provider’s login engagement by week. Hover over the line to see the login count during each weekly period.

All columns in this module can be sorted. Simply click on the table headings of Name, Statistical Confidence, National Composite % Rank, or Login Count to place your providers in that order.

If you need more information while viewing the data in this module, just click on the ? in the upper right-hand corner for help.

Encourage your providers to login to their SurveyVitals portal. Contact us if you’d like to set them up with login information.

Would you like to suggest a feature to improve the APSQ? Tell us what you’d like to see in your quality solution.

blake July 13th, 2015 Categories: featured, Patient Experience, Product Features