Urgent Care

Patient experience surveys that are simple, fast, and effective.

45,000+ Surveys Completed Weekly

Gathering high quality patient feedback shouldn’t be time consuming. Spend more time with your patients and less on administration. Our automated solution allows you to gain actionable patient insights in real-time to improve patient perceptions of care and your bottom line.

Urgent Care Survey

  • Optimized 16 question survey
  • Drill down questions prompted by patient selection of low score
  • Feedback for physicians, physician assistants, and nurses

Focus Areas

Scheduling Reception Staff Adequate Time Sensitivity Confidence Courtesy Communication Facility Wait Times Overall Comments

Reimbursement Fulfillment

Additional Options

Available Survey Modes

  • Text-Message
  • Email
  • Interactive Voice Response

Request Survey
SurveyVitals SMS Patient Experience Survey

What’s Included: The 360° Solution

The full feedback loop providing insight into the many aspects of your workflow.

Patient Experience

Urgent Care Experience

Quickly understand patient needs and address lasting concerns with SurveyVitals’ primary urgent care questionnaire. Actionable insights in real-time to guide your quality improvement efforts.

Phone Corner Perspective
Federal Reporting Requirements

Satisfy MIPS Measures

Fulfill the entire Improvement Activities Category with your SurveyVitals solution alone.

Taking Notes in Notebook
Partner Feedback

Group Evaluation

How are you perceived by your hospital and facility partners? Candid feedback as often as you’d like with this easy to administer survey.
Provider Feedback

Practitioner Satisfaction

Gain important insights from your physicians on their quality of life at work.
Peer Feedback


Increase accountability and awareness of workplace conflict with the Peer-to-Peer survey.

Related Resouces

Looking at Phone
Measuring the Patient Experience Digitally: Why it Matters?

SurveyVitals CEO Bob Vosburgh shares perspective on the many reasons to consider patient opinion beyond reimbursement

Man Looking at Computer
Study: Unverified Patient Reviews an Unreliable Guide

Can you trust what people say about doctors online? That’s the question that researchers from the Mayo Clinic set out to answer when they started collecting data from online patient reviews in 2014.

MIPS 2018
MIPS 101: 2018 Program Year

Not sure of your status under MIPS? Checkout our reporting guide to learn about program requirements.